Returns
We want you to feel completely at ease with your purchase. If something isn’t quite right, you can return your order within 30 days under the following conditions:
| Free returns within the European Union
| For Switzerland, return costs are same as shipping cost
| For non-European countries, return costs are equal to the original shipping fee
To cover processing, a handling fee of €2 per returned item will be deducted from the refund for all European and non-European orders.
Return conditions:
| Items must be returned in their original packaging, unworn and unwashed, with all hangtags attached.
| For hygiene reasons, certain products are excluded from returns. This is always stated in the product information on the website.
We process your return within 7 working days after receiving your package. You'll be notified once your refund has been issued.
How to return your order:
Go to the return portal: Start a Return– Blusss
For further assistance, contact customer support.
Exchanges
Need a different size? Simply place a new order for the correct size.
Once we receive your return, we’ll process your refund.